EUROPEAN CONSUMER
 

European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

novela

Not only discounts undergo big changes as from today

(Prague, 6 January 2023) The Czech Trade Inspection Authority points to the effectiveness of the amendment to the Act on Consumer Protection, which has a major impact on traders, especially in relation to special offers and clearance sales. “When determining discounts on products, traders will now have to base their discounts exclusively on the lowest price they have sold the product for in the last 30 days,” said Jan Štěpánek, director...

Press Releases

sunglasses

Czech Trade Inspection Authority inspected sunglasses and found flaws in the vast majority of models inspected

(Ústí nad Labem, July 22, 2024) The Czech Trade Inspection Authority (CTIA) inspected whether the sunglasses sold meet the legal requirements. It inspected a total of 89 models and...
sg-klavesy

Inspections of toys confirmed deficiencies in mandatory labelling and manufacturer identification. Battery toys contain excessive amounts of lead in solder joints

(Q1 2024 Report) (Prague, 19 July 2024) The Czech Trade Inspection Authority (CTIA) evaluated inspections aimed at ensuring compliance with the Act on Technical Requirements for Products....
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Within extraordinary inspection actions in South Bohemia and Vysočina, CTIA officers saw alcohol sold to persons under 18 years of age

(České Budějovice, 2 July 2024) In late June, staff of the Czech Trade Inspection Authority regional inspectorate for the South Bohemian and Vysočina Regions carried out two extraordinary...

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